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Do you need help resolving ACPI Errors ACPI\VEN_BOOT&DEV_0000 and ACPI\VEN_PRP&DEV_0001 on HP Chromebook G2? Click here for the troubleshooting steps.
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‎05-27-2016 11:27 AM

HP Recommended
Product: HP 2510P
Operating System: Microsoft Windows 7 (32-bit)

 

 

Suddenly today when I boot my laptop, it asked for "POWER-ON PASSWORD" ?

 

I have no clue what it is and I am unable to get in.

 

Model: HP 2510P

 

OS Windows 7 (32)

 

Please help. 

 

Thank you.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-27-2016 11:31 AM

HP Recommended

Hi,

 

Unfortunately,  business machines have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

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****Please mark Accept As Solution if it solves your problem****
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Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎05-27-2016 11:31 AM

HP Recommended

Hi,

 

Unfortunately,  business machines have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎05-27-2016 12:09 PM

HP Recommended

Thanks

Was this reply helpful? Yes No

‎05-27-2016 12:18 PM

HP Recommended

@Frank1247

 

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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