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- HP Community
- Notebooks
- Notebook Boot and Lockup
- POWER-ON PASSWORD ON HP 2510P NOTEBOOK

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05-27-2016 11:27 AM
Suddenly today when I boot my laptop, it asked for "POWER-ON PASSWORD" ?
I have no clue what it is and I am unable to get in.
Model: HP 2510P
OS Windows 7 (32)
Please help.
Thank you.
Solved! Go to Solution.
Accepted Solutions
05-27-2016 11:31 AM
Hi,
Unfortunately, business machines have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-27-2016 11:31 AM
Hi,
Unfortunately, business machines have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.
If you Contact HP Business support they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-27-2016 12:18 PM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP