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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Slow to start up at the hp logo
Create an account on the HP Community to personalize your profile and ask a question
01-28-2023 05:49 AM
Hp by 0061st laptop slow to turn on seems to spin at the ho logo for 3 minutes then after sign in with pin quick
Solved! Go to Solution.
01-29-2023 12:33 AM
Hello @poolshark
Sorry to hear that you are having problems ... I would like to help you.
Let me check your basic system configuration before we continue ... |
(1) Run msinfo32
- Select <System Summary>:
--->>> Copy/screenshot/paste following key/value pairs:
OS Name |
Version |
System Model |
System SKU ( equals HP product number (p/n) ) |
Processor |
BIOS Version/Date |
BaseBoard Product |
BaseBoard Version |
(2) Start Windows <Device Manager>
- Expand <Disk drives>
- Expand <Display adapters>
- Expand <Network adapters>
- Expand <Storage controllers>
- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)
--->>> Send screenshot
(3) Please report back
01-30-2023 10:15 AM
Hello @poolshark
Sorry to hear that you are having problems ... I would like to help you.
The Windows file system could be corrupt or there is a hard disk error or undefined sofware or technical error. |
(1) Test your hardware Using the HP PC Hardware Diagnostics (UEFI)
--->>> Perform Extensive Tests
https://support.hp.com/us-en/document/ish_2854458-2733239-16
See section <Running HP PC Hardware Diagnostics UEFI tests when Windows doesn't start>
See how it works:
https://www.youtube.com/watch?v=14GKIpGPNRM
(2) Please report your results ( error messages, take pictures )
( if serial number, device id, UUID, System Board CT Number is displayed, please blur )
01-30-2023 10:21 AM
Hello @poolshark
(1) Create Windows system <restore point>
How to Create a System Restore Point on Windows 10 or Windows 11
(2) Download and install BIOS Update
HP Notebook System BIOS Update (Intel Processors) | F.67 Rev.A | 44.2 MB | Nov 3, 2022 | Download |
Why should you install the update ? https://support.hp.com/us-en/document/ish_4123786-2338478-16 Quote: " Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues: - An available BIOS update resolves a specific issue or improves computer performance. - The current BIOS does not support a hardware component or a Windows upgrade. - HP Support recommends installing a specific BIOS update. " |
(3) Reboot
(4) Let BIOS be installed until it's completely done !
(5) Download and install / update
Intel Management Engine Interface (MEI) Driver | 2108.100.0.1053 Rev.S | 17.1 MB | Sep 6, 2021 | Download |
(6) Restart Windows
(7) Test your notebook
(8) Please report back
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