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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Unknown administrative password

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06-18-2016 07:19 PM
My computer is locked in the administrator password or power on password. I got this computer for my nephew who use it for about six months and then left it for about six months he forgot the password and I have no clue can anyone help. Is there a way around this screen.
Solved! Go to Solution.
06-19-2016 07:42 PM
You're very welcome.
You will have to enter that code every time you boot up the PC and yes, there is some way you can use that code to either change the password or not require a password in the BIOS's security menu.
I don't know exactly how it is done though.
You can see if this works...
You can:
1. Use the unlock code I generated to enter the BIOS
2. Disable all passwords that are enabled in the BIOS's security menu.
3. If asked for current password - type the unlock code
4. For new password, just press ENTER key
5. Repeat the same for verify password column.
06-20-2016 02:15 AM
Enter: 63820280
Regards,
DP-K
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Windows Insider MVP