Windows 10 Update Stuck - Hangs at 12%

[garihc]

HP Spectre x360

Window 10 64-Bit

I tried to shut down my computer and chose "update and shutdown". Windows goes to update and when its on the blue screen that says,

"Configuring updates for Windows 10

12 % complete

Do not turn off your computer

It goes all the way up to 12% and then its stuck there for past hour. Any help/suggestions ?

[HevnLgh]

Hello @garihc,

Thank you for stopping by the HP Support Community. I see you are trying to install a Windows update to your HP Spectre x360 but it is stuck and does not install.

After taking a look on the Microsoft Support page, I was able to find this document which you may find helpful: Windows 10 update stuck

Run the Windows update troubleshooter. I hope this helps. If you are still seeing some issues please visit the Microsoft Support Page.

Let me know the outcome. If this resolves the issue please let others know by marking this post as "Accept as Solution".  To simply say thanks, please click the "Thumbs Up" up button. If you require further assistance let me know and I will gladly do all I can to help.