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‎04-10-2017 11:36 AM

HP Recommended

hello ; i have lost my bios spare key and i cant get to my bios options ... my laptop is hp probook 450 g1 ..... could you help me please

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-13-2017 02:13 PM

HP Recommended

Hi @anas4pain

 

Thank you for posting in the HP Support forum.

 

Most business class notebooks (including yours Probook and Elitebook) have better stronger security. Password cannot be removed here in the forum and you will have to contact HP Business Support for assistance on removing the password.

 

Here is how:

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> http://www8.hp.com/us/en/contact-hp/business-support.html

 

HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password. Note that assistance for such issues is usually free of charge for HP business class computers.

 

 

Hope this helps.  Let me know if you face any difficulties.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013

View solution in original post

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1 REPLY 1

‎04-13-2017 02:13 PM

HP Recommended

Hi @anas4pain

 

Thank you for posting in the HP Support forum.

 

Most business class notebooks (including yours Probook and Elitebook) have better stronger security. Password cannot be removed here in the forum and you will have to contact HP Business Support for assistance on removing the password.

 

Here is how:

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

>> http://www8.hp.com/us/en/contact-hp/business-support.html

 

HP Business support should be able to send you a customised SMC.bin file and instructions which you can use  to reset the password. Note that assistance for such issues is usually free of charge for HP business class computers.

 

 

Hope this helps.  Let me know if you face any difficulties.

Your FEEDBACK is important. Use the interactive buttons below and let me know if the post helps ;
*** HP employee *** I express personal opinion only *** Joined the Community in 2013
Was this reply helpful? Yes No
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