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- HP Community
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- Notebook Boot and Lockup
- compaq presario cq57 disabled code 69374099

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11-12-2016 05:02 PM
Hello. I just recently bought a compaq presario cq57 laptop from a friend. And I was told right after I paid for it that my friend couldn't remember the password so therefore couldn't get into it. Thus I too can't get into it and am totally locked out.It barely starts to boot up after turningit on when it almost immediately goes to the screen saying/asking for a password. And every time after 3 failed attempts it says disabled and gives me a special number code to go with it. The disabled code that it gives me every time is - disabled 69374099. Is there anyone out there that can give me the real/right password to put in especially one that matches up with the disabled number code error that it keeps giving me. Thank you all very very much. I really do appreciate it a lot. Sincerely, Thumper7771976
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11-12-2016 05:07 PM
11-12-2016 11:06 PM - edited 11-12-2016 11:10 PM
Hello REO51ST. I just now got your message and tried the password that you gave me and it worked great!! So thanks to you and all your help I am able to actually get on anduse my new/used computer that I just bought. So again thank you very much. I really appreciate it a lot.Sincerely, Thumper7771976