hp chrome 14 co15dx wont start

[corvairbob]

i have this chromebook and the model hp 14-co15dx and when i plugit in with or without the battery theon button will flash one time nd pause for a few seconds and flash againoverand over.mi tried the 7 second and 15 second reset and the esc. reload and power button and nothing. i think i hear some buzzing noise around the right speaker area. so is this a repair that can be done with some keystrokes or might it be deeper and i have a parts machine? thanks

[Sparkles1]

Hi@corvairbob,

Thank you for your query.  HP does not support the Chrome OS. However here are some links that I think may help:

HP Chrome OS - Frequently Asked Questions about Your HP Chromebook or Chromebox
HP Chromebooks - Chromebook Does Not Start (Chrome OS)

HP Chromebook and Chromebox - Performing a System Recovery (Chrome OS)

HP Chromebook and Chromebox - Troubleshooting Hardware Issues Using Diagnostics

If you determine it is a hardware issue, please contact HP Support for service options. Contact HP Support  Fill out the online form and follow the prompts.  If it is not a hardware issue, please contact Chrome support for further assistance.  Chrome Help - Google Help

To express appreciation for my post please click the “Thumbs Up Icon”.  If my post resolves the issue you are experiencing, please click "Accept as Solution" to help others find what worked for you!

[corvairbob]

ok i got this chrome from ebay and they said it one day just stopped. so i figured maybe a hard reset with the on esc and reload buttons. well that failed and i asked here about other methods. well it turns out they spilled something sticky on the unit and it must have shorted out the mother bd. i took it apart and found the keyboard was gummed up and then more itno it found the mother bd had sticky spots also. i tried washing and drying it but it must have shorted out a componet and i'm not digging that deep so this will be appasrt unit for other one i get later. thanks for the help.

[Sparkles1 · Accepted solution]

Hi @corvairbob,

Thank you for the update. I see that it was the motherboard causing the issue and that cleaning up the spill did not help. 😞  

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