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- HP Community
- Notebooks
- Notebook Boot and Lockup
- presario cq61 won't turn on

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05-05-2016 06:20 AM - edited 05-05-2016 06:40 AM
Hi everybody!
I've got a Presario CQ61 and it doesn't turn on anymore. The battery has been always low... so I used it always connected to the Power Supply... Anyway it doesn't turn on now... I've tried without battery, to swap the RAM memory, to use just a single bank of RAM and then the other one. I've tried to disconnect the wifi module... I've checked the HD and backuped it (it works)... One thing is... when I connect the plug of the power supply.. the led turns on for just for 1 second and then it turns off... I'm sure the battery doesn't work...
I've read the forum and it seems a motherboard fault... but my question is... can it be possible it's a matter of battery...
I mean does the notebook needs a working and charged battery (or at least with a % of charge) also connecting it with the power supply to turn on??? so Could it be a problem of the 0% charged battery?
Thanks in advance!
Regards
Alex
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Accepted Solutions
05-05-2016 06:53 AM
Hi Alex,
Unfortunately it's probably an issue with the system board - the notebook should work just fine when the AC Adapter is connected even with the battery completely removed.
Regards,
DP-K
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Windows Insider MVP
05-05-2016 06:53 AM
Hi Alex,
Unfortunately it's probably an issue with the system board - the notebook should work just fine when the AC Adapter is connected even with the battery completely removed.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-05-2016 07:03 AM
Hi Alex,
You're welcome 
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP