sleep/shutdown problems

[samirxxx]

Hello everyone.for last 4 or 5 months my  HP Pavilion 15-p060 has faced sleep and shut down problems.After heating to some extend,when i try to shut down my pc,display goes blank but fan is still running inside,and led is open.Moreover,when i close the lid and open after,again the same problem pc does not wake up from sleep mode sometimes and i can not get into bios screen either when i turn it on.

[DavidPK · Accepted solution]

Hi,

Try the following.

Open Settings and select System.  Select Power and sleep, then click on Additional power settings - in the following window, click on 'Choose what the power button does' in the left hand pane.

In the subsequent window, first click on 'Change settings that are currently unavailable' ( near the top of the Window ) and then remove the checkmark from the box against 'Turn on fast start-up (recommended)'.  Click the Save Settings button, then close any open windows and restart the notebook.

When windows has reloaded, download the latest IMEI driver directly from Intel on the following link, unzip the package and run the installer.

https://downloadcenter.intel.com/download/26127/Intel-Management-Engine-Consumer-Driver-for-Intel-NU...

When the installation has completed, restart the notebook.

When the machine has reloaded, re-enable Fast Start-up and reboot the notebook once again - let Windows fully load for a few minutes before checking.

Regards,

DP-K