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HP Recommended
HP 15-AY103DX
Microsoft Windows 10 (64-bit)
Hello, is the HP 15-AY103DX ram upgradable? How many slots are open? Max memory?
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HI

 

It Supports up to 16 GB of system RAM & has 2 slots.

 

I found this manuals that will help you

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

Page 2 : memory info

Page 56: how to remove or install

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

View solution in original post

2 REPLIES 2
HP Recommended

HI

 

It Supports up to 16 GB of system RAM & has 2 slots.

 

I found this manuals that will help you

 

http://h10032.www1.hp.com/ctg/Manual/c05087748

 

Page 2 : memory info

Page 56: how to remove or install

Hope this helps.

***** Click the Thumbs UP (Like) on the Right to say 'Thanks'*****

****Make it easier for other people to find solutions, by marking my answer “Accept as Solution”&"Thumbs up "if it solves your problem.****

-VJ

Although I am an HP Employee, I am speaking for myself and not for HP.

HP Recommended

@Carreragt2790

 

Your machine currently has 8GB in one slot. It  has 2 slots and supports total 16GB. All you need is to buy same RAM (even same brand) with the existing RAM and install to the second slot

 

Note: This work is for Authorized Service Provider parts only. Doing it yourself may void warranty if something went wrong due to this upgrade.

 

The following manual shows you more info:

 

             http://h10032.www1.hp.com/ctg/Manual/c05087748.pdf

 

Regards.

BH
***
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