15-ay112ne

[ADDI84]

Hey guys, i am unable to find the drivers for my new laptop model: HP Notebook - 15-ay112ne on the software and drivers page of the website - i have been thru all hoops, and still no luck. am using Windows 7 x64 SP1 -  i am specifically in dire need for the USB controller driver - i am unable to attach USB sticks, and therefore very much limited in the use of my system - any ideas?

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be to try the USB3 driver directly from Intel.

Download, unzip and run the setup.exe file...

https://downloadcenter.intel.com/download/22824/USB-3-0-Driver-Intel-USB-3-0-eXtensible-Host-Control...

[ADDI84]

Tried to install this driver - but ended up with error message saying: That my computer does not meet the minimum requirements for installing the software ??!!!

What minimum requirement are they talking about?!

[Paul_Tikkanen]

If you read the release notes, it says the driver is good through platforms with the 6th generation processors.

I was hoping the hardware ID for the usb controller your notebook has might be the same, but I guess it isn't.

I read an article that there will be no driver support from Intel for W7 on platforms with the 7th generation processors, but I saw a W7 graphics driver that shows support for them.

So, I have no idea what's going on.

In any event, that is the newest USB3 driver and HP has released a notice that they will not be supporting any 7th gen core PC's for W7.

I think you better reinstall W10 if you want everything to work.

http://www.tomshardware.com/news/microsoft-processor-support-policy,31024.html

http://www.forbes.com/sites/brookecrothers/2016/08/31/microsoft-tickler-file-alert-intels-new-kaby-l...

[hamede10 · Accepted solution]

Hi.

The USB 3 driver should be installed durind installing Windows 7 by using "Press" add drive option .

The corect USB 3 should be used is : Windows 7* USB 3.0 Creator Utility

Tested by me on :

HP Pavilion 15-au100 Notebook

Core™ i5-7200U" 7th Gen

 ===========================================

Or creat a new Windows 7 USB after add USB 3 driver inside it ,

see here : http://codeabitwiser.com/2014/03/how-to-install-windows-7-with-only-usb-3-0-ports/

Hope to solve you problem.

[ADDI84]

That is sadly not an option @Paul_Tikkanen  - i need to access some work portals that only function properly with windows 7, so i have to keep looking.

[Rafiayham]

Hi guys i have the same problem . can u help us

[Jeet_singh]

Hi @Rafiayham,

Thank you for showing your interest in HP Support Forums. It is a great place to find the help you need, from other users, HP experts, and other support personnel. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for the First Time Here? Learn How to Post and More.

I see from the post you are having some issues with your HP notebook. Don't worry I'll try my best to help you with this,

To provide you with an accurate solution, I'll need a few more details:

Could you provide me with the Product number and the Operating system installed on the PC? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...) http://hp.care/2bygf7l

Have you made any changes on the PC before the issue started?

Could you please elaborate on this issue, as this will help me in further assistance? 

Please respond to this post with the details, I'll be looking forward to hearing from you.

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world

Available and ready to help.

Regards,