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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/
Look for the part you need such as fan, cable, battery, etc.
Once you find the part number you can search the internet for a vendor. Amazon, eBay, AliExpress, all have their own search engines.
You should do a battery report both before and after you obtain the new battery
Please run the battery report and post the summery if you want.
you run the battery report by bringing up the administrator command window and running
powercfg/batteryreport |
as shown below
After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html
Battery should last about 5 years but less for gaming systems. Have you done a battery calibration?
This video might be helpful
https://www.youtube.com/watch?v=xnC6pP-m98I&ab_channel=LeadiusUSA
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