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‎10-28-2016 11:48 PM

HP Recommended
Product: HP Envy 13-d008na
Operating System: Microsoft Windows 10 (64-bit)

Hi All,

 

Have a new 'Renew' laptop. The backslash key on the laptop's keyboard is not responding. Looking online I suspect a BIOS update may be required, but this was reported for other HP laptops, not this specific model, so may be barking up the wrong tree!

 

Product number is P0R94EA

 

Thanks,

 

Tim

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-29-2016 12:12 AM

HP Recommended

Well no sooner than about 10 minutes after I posted this item I found an acceptible workaround. I downloaded SharpKeys, which allowed me to map the backslash key to a backslash. The results were then written to the registry and hey presto - a working backslash key. Job's a good 'un as they say 🙂

 

https://sharpkeys.codeplex.com/

 

Capture.PNG

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3 REPLIES 3

‎10-29-2016 12:12 AM

HP Recommended

Well no sooner than about 10 minutes after I posted this item I found an acceptible workaround. I downloaded SharpKeys, which allowed me to map the backslash key to a backslash. The results were then written to the registry and hey presto - a working backslash key. Job's a good 'un as they say 🙂

 

https://sharpkeys.codeplex.com/

 

Capture.PNG

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‎10-30-2016 04:21 AM

HP Recommended

Thanks for that great fix. I have a new Envy and the bottom right \ key was until now useless and having to add US layout and use # instead was a real pain!

 

Good catch

 

Rob

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‎09-17-2017 02:00 PM

HP Recommended

I have the same problem on Probook 450 G2 but do not have Windows installed, only Linux Mint.  Are there any options for me or am I stuck?

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