Battery issue HP pavilion

[NiezelRaiko]

I reveived a battery warning on my HP pavilion (~4 years old).

The battery report says there's a slight decline in battery capacity history, but that's to be expected. Currently would be around 80% of the original capacity. But the summary states that the full charge capacity is much lower.

When using the HP support assistant I get the RE00W warning, saying it's at 1% capacity. Should I replace the battery? If so how do I find out which battery to get and how to replace it?

Battery report says:

Information about each currently installed battery

	BATTERY 1
NAME	PABAS0241231
MANUFACTURER	Hewlett-Packard
SERIAL NUMBER	[redacted]
CHEMISTRY	LION
DESIGN CAPACITY	52.500 mWh
FULL CHARGE CAPACITY	1.280 mWh
CYCLE COUNT	-

HP support assistant:

• Warranty type: 3
• Number of cycles: 112 / 1000
• Manufacturer: 333-2C-DB-A
• Serial number: [redacted] 10/28/2019
• Temperature: 22 °C
• Current: 0 mA
• Error ID: REOOW
• Adaptive battery optimization: Enabled/activated
• Final voltage: 12694 mV
• Design voltage: 11550 mV
• Power supply: Yes
• CT number: [redacted]
• Design capacity: 52 WHr
• Maximum capacity: 1 WHr (2%)
• Remaining capacity: 1 WHr

I redacted some numbers, please let me know if I need any of those to identify which battery to get.

[erico · Accepted solution]

You do need to replace the battery  with a new one or risk a few  unpleasant surprises.

Your laptop's Maintenance 7 Service guide (for parts reference)
http://h10032.www1.hp.com/ctg/Manual/c06377664.pdf  (See Chapter 3, page 20 ,item 17)

Description and HP part number
(3-cell, 52-Wh, 4.55-Ah, Li-Ion, includes cable) L48495-005

Online vendors in the Netherlands

https://en.laptopbatteryshop.nl/

"If the battery is older than 1 year and was warranted for 1 year, the Warranty ID REOOW is displayed below the status explanation. Therefore the battery is out-of-warranty."

[NiezelRaiko]

Thanks for replying. I could not find the part number, so I'm glad that's solved. I'll take a look around to see where to get it. Vendors seem to have mixed reviews. There is no official HP battery available right?

[erico]

"no official HP battery available" correct.

Just purchase ands install one that has the HP part number.

The part number/logo means the battery meets HP's specifications for the laptop. 

I lived in the Netherlands for 16 years. I have purchased batteries from 

https://www.123accu.nl/ and never had any problems.