Battery or plug in adaptor pin problems

[bigmikes1]

Notebook is not charging.  Icon states plugged in but not charging.    Started charging for less than 30 seconds maybe 3 times only, then goes back to non charging mode.  Down to 60percent. My outlet is working the ac power adapter is only slightly warm. I cannot calibrate  my battery , it has to be between 99 and 100 percent . Is it my plug or is it my battery?? Don't know?? Please help!!!

[Riddle_Decipher · Accepted solution]

@bigmikes1

Thank you for posting on HP Forums,

I'd be glad to help you 🙂

As I Understand the laptop is plugged into the adapter/charger but it doesn't charge,

Don't worry, though, as I have a few steps listed below that should help you resolve this concern:

Unplug the charge and use the laptop until the battery drains to 15%.

Turn off the laptop and turn it back on after 30mins.

Reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager,

Restart the computer and the issue should be fixed.

If you are able to reach some resolution, please click on Accept Solution to help others with similar issues.
If you appreciate my assistance, please click on the thumbs up icon.
Both icons are below this post.
 

Keep me posted and I hope you have a good day ahead,

Regards,

[bigmikes1]

IT WORKED!!!!.... THANKS