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‎04-19-2024 01:55 PM

HP Recommended

Pls I bought a laptop which I have been charging but as soon as I remove charger it would off . I was told the battery is pre installed pls way would I do for the system to retain power

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‎04-19-2024 04:12 PM

HP Recommended

Battery likely needs to be replaced. Any meaningful help here is going to start with the model number of your laptop, however. 

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