Black Screen when i upgrade my RAM

[KostasNB]

Hello, 

i tried to upgrade my ram with a 4gb DDR3L Crusial 1600Mhz but in every start of my laptop i have Blue Screed of Death with different errors. Pauge fault in nonpaged area the most times but other times Bad pool header, Kernel seurity check failure , memory managemet and etc.

My first ram is Hynix 4gb DDR3L 1600Mhz also. 

i tried to update my BIOS image and i have changed without paging file in the options. 

Could someone explain me (or find a real solution ) what is the problem and i have Blue Screen when i upgrade my ram memory please???

I have asked too many expert from HP and nobody help me...!

[banhien]

Hi,

Please try the following parts from HP:

8-GB (PC3L, 12800, 1600-MHz) part # 693374-005
4-GB (PC3L, 12800, 1600-MHz) part # 691740-005
2-GB (PC3L, 12800, 1600-MHz) part # 691739-005

Regards.

[KostasNB]

Thanks, but i still wondering why my crucial isn't comparable with my laptop althought all specs is the same.

[banhien]

Hi,

Did you run Crucial check before buy RAM from Crucial ? If yes, please ask them why.

Regards.

[KostasNB]

I didnot check from Crucial, i only check the specs and ram type.

I dont accept this answer from an HP Expert and i still waiting for the reason i have the problem.

[banhien]

Hi,

I son't work for Crucial, I don't work for HP. Do you have Crucial specs ? Please use the following tool to check HP specs. If not same specs the RAM won't work, simple like that.

          http://download.cpuid.com/cpu-z/cpu-z_1.77-en.exe

You can also use Crucial check mow, it will definitely come out a different specs. ALL CRUCIAL RAM sticks are NOT the same. One more thing: HP doesn't use Crucial RAM on HP machines till now:

Regards.

[KostasNB]

Thanks for the quick answers and i apologize because i didnot know tha you arent working for HP. 

So do you recommend me to buy HP ram from the first answer? 

 Finally i would like to inform me the maximum supported RAM of my laptop. I tried to find it but i could not find anywhere.

Thanks a lot.

[banhien · Accepted solution]

Hi,

The last document on the following link tells you all

             http://support.hp.com/us-en/product/HP-15-Notebook-PC-series/8499326/model/8942774/manuals

Note: HP 15 and HP 25x laptops share many parts, software, hardware and manuals.

Regards.