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- Bluetooth Peripheral Device Driver Missing in Windows 7

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03-02-2017 12:40 PM - edited 03-02-2017 12:41 PM
Display Name : Bluetooth Peripheral Device
Hardware Ids : BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_VID&00010046_PID&0802
BTHENUM\{00001132-0000-1000-8000-00805f9b34fb}_LOCALMFG&0002
Problem Code : 0000001C
03-02-2017 12:43 PM
Please try
http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69555.exe
Otherwise please post back what is your machine ? Please use the following instructions to find out the model/product of your machine:
http://support.hp.com/us-en/document/c00033108
Regards.
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03-02-2017 12:53 PM
Hi,
Looks like you downgraded your machine. Now please try
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_118878_1&swEnvOid=4059
Regards.
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03-02-2017 01:06 PM
Nothing of above driver you suggested are working. the previous driver you suggested says already newer version of driver installed in my laptop. there is an bluetooth sign on my screen. but on checking device manager i find this bluetooth peripheral driver missing and yellow mark on it. what is this about. and for what it is been used ?
any one please suggest me proper driver for it.
03-02-2017 01:14 PM
Hi,
Your machine uses Intel® 802.11ac (1x1) Wi-Fi® and Bluetooth® 4.2 Combo (Miracast compatible) :
and No drivers for Windows 7:
only Intel Bluetooth Driver for Windows 10. The above link is for Intel Bluetooth Driver (Windows 7). Now please try from Intel
Regards.
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