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HP Recommended
HP TouchSmart IQ526
Microsoft Windows 10 (32-bit)

Hello. I'm using this computer in my office. It is an HP Touchsmart IQ526. It is an all-in-one computer. I originally came with windows vista. I've upgraded the HDD to an SSD, and it's currently running WIndows 10. I am trying to run some office hardware devices that use bluetooth usb adapter. The software for this particular wireless hardware device I am using was writeen for 64 bit computer systems. 

 

My question is if I can upgrade this particular computer to a 64 bit processor. The hardware device wasn't working well with it, and I spent too much money on it to let my computer be the limiting factor. 

 

Thank you for any help. I'll attach an image of everything on this PC, and a link to information on the original model.

 

Thank you for any help.

 

Shaun

 

http://support.hp.com/us-en/document/c01619739About this PC.PNG

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

That is true because you can look at the image which says 64x based processor

 

Regards.

BH
***
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4 REPLIES 4
HP Recommended

Hi,

 

Your machine uses Intel T6600 processor which supports 64bit as shown on your attached image and also:

 

     https://ark.intel.com/products/37255/Intel-Core2-Duo-Processor-T6600-2M-Cache-2_20-GHz-800-MHz-FSB

 

Propably you need Windows 64bit Operating system. Upgrading Windows 10 32 bit to Windows 10 64 bit. Normally upgrading from Windows 32bit to 64bit is a clean install. Please use the following instructions

 

       http://www.windowscentral.com/how-upgrade-32-bit-64-bit-version-windows-10

       http://www.howtogeek.com/228042/how-to-switch-from-32-bit-windows-10-to-64-bit-windows-10/

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
So you are saying I already have a 64bit processor but I'm running a 32 bit version of Windows10? If that is true, this is great news. Thank you for your help in clarifying my question.

This machine was upgraded using Windows 10 free upgrade. Is there a free version for 64 bit online?
HP Recommended

Hi,

 

That is true because you can look at the image which says 64x based processor

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended
Thank you so much. Now I just need to upgrade Windows 10 64bit.
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