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HP Pavilion 14-al062nr

Hi.  My HP Pavilion 14-al062nr has 12 GB of RAM.  I'd like to upgrade to 16 GB or more.

 

Can I do that with this laptop?

 

Thanks

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

At this stage, except for some HP mobile workstation or gaming class laptops, all other HP laptops support 16Gb max. For your machine, it has

 

Two SODIMM slots, non-accessible/non-upgradeable
Support for DDR4-2133 dual channelSupport for up to 16.0-GB maximum system memory in the following configurations:
● 16384-MB: 8192-MB × 2
● 12288-MB: 8192-MB × 1 + 4096-MB × 1
● 8192-MB: 8192-MB × 1 or 4096-MB × 2
● 6144-MB: 4096-MB × 1 + 2048-MB × 1
● 4096-MB: 4096-MB × 1 or 2048-MB × 2

 

Source:  Page 1 of the Maintenance and Service Guide

 

         http://support.hp.com/us-en/product/HP-Pavilion-14-Notebook-PC-series/10862154/model/11926434/manual...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

Hi,

 

At this stage, except for some HP mobile workstation or gaming class laptops, all other HP laptops support 16Gb max. For your machine, it has

 

Two SODIMM slots, non-accessible/non-upgradeable
Support for DDR4-2133 dual channelSupport for up to 16.0-GB maximum system memory in the following configurations:
● 16384-MB: 8192-MB × 2
● 12288-MB: 8192-MB × 1 + 4096-MB × 1
● 8192-MB: 8192-MB × 1 or 4096-MB × 2
● 6144-MB: 4096-MB × 1 + 2048-MB × 1
● 4096-MB: 4096-MB × 1 or 2048-MB × 2

 

Source:  Page 1 of the Maintenance and Service Guide

 

         http://support.hp.com/us-en/product/HP-Pavilion-14-Notebook-PC-series/10862154/model/11926434/manual...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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