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- Can I upgrade ram in HP Pavilion 14-al062nr?

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01-20-2017 06:09 PM
Hi. My HP Pavilion 14-al062nr has 12 GB of RAM. I'd like to upgrade to 16 GB or more.
Can I do that with this laptop?
Thanks
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Accepted Solutions
01-20-2017 07:08 PM
Hi,
At this stage, except for some HP mobile workstation or gaming class laptops, all other HP laptops support 16Gb max. For your machine, it has
Two SODIMM slots, non-accessible/non-upgradeable
Support for DDR4-2133 dual channelSupport for up to 16.0-GB maximum system memory in the following configurations:
● 16384-MB: 8192-MB × 2
● 12288-MB: 8192-MB × 1 + 4096-MB × 1
● 8192-MB: 8192-MB × 1 or 4096-MB × 2
● 6144-MB: 4096-MB × 1 + 2048-MB × 1
● 4096-MB: 4096-MB × 1 or 2048-MB × 2
Source: Page 1 of the Maintenance and Service Guide
Regards.
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
01-20-2017 07:08 PM
Hi,
At this stage, except for some HP mobile workstation or gaming class laptops, all other HP laptops support 16Gb max. For your machine, it has
Two SODIMM slots, non-accessible/non-upgradeable
Support for DDR4-2133 dual channelSupport for up to 16.0-GB maximum system memory in the following configurations:
● 16384-MB: 8192-MB × 2
● 12288-MB: 8192-MB × 1 + 4096-MB × 1
● 8192-MB: 8192-MB × 1 or 4096-MB × 2
● 6144-MB: 4096-MB × 1 + 2048-MB × 1
● 4096-MB: 4096-MB × 1 or 2048-MB × 2
Source: Page 1 of the Maintenance and Service Guide
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.