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HP Recommended
14 al022tu
Microsoft Windows 10 (64-bit)
Pls reply asap
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HI Dnzl

 

The teminalogy posted can be confusing. 

In that manual, there is a picture showing the dimm slots location. You have to remove the whole bottom cover to access the slots as there are no individual memory covers to remove.

I have them outlined in red.

 

You can install up to 8-GB 2133  1.2-V  DDR4.

mem slots.jpg

 

You can always remove the cover first and give it a look before ordering your ram, just to make sure. :Wink:

View solution in original post

6 REPLIES 6
HP Recommended

HI.

 

Memory (continued) 

Memory Two SODIMM slots, non-accessible/non-upgradeable

Support for DDR4-2133 dual channel Support for up to 16.0-GB

maximum system memory in the following conƭgurDtions 

16384-MB: 8192-MB × 2 1 Category Description Memory (continued) 

12288-MB: 8192-MB × 1 + 4096-MB × 1 

8192-MB: 8192-MB × 1 or 4096-MB × 2 

6144-MB: 4096-MB × 1 + 2048-MB × 1 

4096-MB: 4096-MB × 1 or 2048-MB × 2 

Manual service:

http://h10032.www1.hp.com/ctg/Manual/c05122703

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
HP Recommended

 so in shorter terms i cant upgrade my ram?

HP Recommended

HI Dnzl

 

The teminalogy posted can be confusing. 

In that manual, there is a picture showing the dimm slots location. You have to remove the whole bottom cover to access the slots as there are no individual memory covers to remove.

I have them outlined in red.

 

You can install up to 8-GB 2133  1.2-V  DDR4.

mem slots.jpg

 

You can always remove the cover first and give it a look before ordering your ram, just to make sure. :Wink:

HP Recommended

this cant support 16gb of ram?

 

https://www.amazon.com/HP-Pavilion-Brightview-WLED-backlit-Bluetooth/dp/B01MRYX7KO/ref=sr_1_8?s=pc&i...

 

i have this kind of laptop, its saids there 12gb but mine is 4gb ram bought it here in the phil, 4gb isnt enough for me.

HP Recommended

Dnzl, YES

 

As GPU previously pointed out, HP says each slot can hold an 8 GB stick of memory.

"16384-MB: 8192-MB × 2"

8+8=16GB of total RAM.

That means an 8GB stick in each slot equals 16 GB.

 

And I have shown you where the slots are located.

 

Its possible the system would hold 16 GB sticks per slot but HP wont divulge the information or has not tested it to know.

You would have to try it at your expense.

 

Good luck.

HP Recommended

@Dnzl wrote:

 so in shorter terms i cant upgrade my ram?


I leave the information well detailed.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
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