• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎07-14-2016 04:58 PM

HP Recommended
Product: g6 pavilion 1077ei
Operating System: Microsoft Windows 10 (64-bit)

Hi there I have decided to upgrade my old laptop G6 Pavilion 1077ei i3 core from 3gig ram to 4gig it worked. Now I want take it a bit further by upgrading to 8 gig but when I install the ram it doesn't want to start up but checked I checked the ram and it works in other my other hp Laptop. Is my mother board not supporting the upgrade or am I missing something

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-14-2016 05:21 PM

HP Recommended

Hi,

 

Yes, it has 2 slots of RAM and it supports up to 8GB. Please use the Maintenance and Service Guide (the last one) on the  following link:

 

     http://support.hp.com/us-en/product/HP-Pavilion-g6-Notebook-PC-series/5046257/model/5112871/manuals/

      

Page 2: Configurations supported.

Page 51: Part number and how to add/replace RAM.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
2 REPLIES 2

‎07-14-2016 05:21 PM

HP Recommended

Hi,

 

Yes, it has 2 slots of RAM and it supports up to 8GB. Please use the Maintenance and Service Guide (the last one) on the  following link:

 

     http://support.hp.com/us-en/product/HP-Pavilion-g6-Notebook-PC-series/5046257/model/5112871/manuals/

      

Page 2: Configurations supported.

Page 51: Part number and how to add/replace RAM.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎07-14-2016 05:56 PM

HP Recommended

Absolutely the quickest any of my HP issues was sorted out. Thank you

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.