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‎11-26-2016 10:49 AM

HP Recommended
Product: hp omen 17-w102na
Operating System: Microsoft Windows 10 (64-bit)

I have placed an order for this product. It still has not shipped. There is only one thing I am not happy with.  It has 8GB DDR4-2133 SDRAM (2 x 4 GB) . Is there any way for me to tell them to change the RAM to 2x8 GB sticks for a total of 16 GB ?

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-26-2016 12:20 PM

HP Recommended
@SpasZahariev wrote:

I have placed an order for this product. It still has not shipped. There is only one thing I am not happy with.  It has 8GB DDR4-2133 SDRAM (2 x 4 GB) . Is there any way for me to tell them to change the RAM to 2x8 GB sticks for a total of 16 GB ?

Hi,

No, this is not a CTO model. You have to upgrade the ram youself.

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

View solution in original post

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1 REPLY 1

‎11-26-2016 12:20 PM

HP Recommended
@SpasZahariev wrote:

I have placed an order for this product. It still has not shipped. There is only one thing I am not happy with.  It has 8GB DDR4-2133 SDRAM (2 x 4 GB) . Is there any way for me to tell them to change the RAM to 2x8 GB sticks for a total of 16 GB ?

Hi,

No, this is not a CTO model. You have to upgrade the ram youself.

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Was this reply helpful? Yes No
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