• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎10-31-2016 09:47 AM

HP Recommended
Product: Compaq CQ61- 401SA
Operating System: Microsoft Windows 7 (64-bit)

Hi

 

Can someone advise me if this notebook is suitable for the Windows 10 upgrade. I've been told that it doesn't have the correct drivers. I thought that new drivers would be installed with the upgrade?

 

Thank you

 

Jack

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-31-2016 09:54 AM

HP Recommended

Here's the specs:

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01967531

 

You have the Intel 4500M GMA graphics and it is a T4400 Pentium dual processor. 

 

Windows 10 does not have a built-in driver for your video chip. However, the internet and youtube are full of workarounds. I have installed Windows 10 on several laptops with that hardware and it will work but in most cases I have eventually gone back to Windows 7 which works better on that era of hardware. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎10-31-2016 09:54 AM

HP Recommended

Here's the specs:

 

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c01967531

 

You have the Intel 4500M GMA graphics and it is a T4400 Pentium dual processor. 

 

Windows 10 does not have a built-in driver for your video chip. However, the internet and youtube are full of workarounds. I have installed Windows 10 on several laptops with that hardware and it will work but in most cases I have eventually gone back to Windows 7 which works better on that era of hardware. 

 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.