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‎03-01-2017 06:44 AM

HP Recommended
Product: HP ProBook 640 G2
Operating System: Microsoft Windows 7 (64-bit)

 

Hi,

 

I am configuring Bios settings with BCU and all the settings are applied well.

 

Only the following setting could not be set.

 

4564|Error  |biosconfig::FileSettings::ApplySettings| Setting 'Clear TPM' changeStatus='fail' returnCode=1 oldValue='No' newValue='On next boot'

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-02-2017 03:08 AM

HP Recommended

I found the reason by my self.

 

When you configure TPM the first time its not turned on and there are no TPM ownerships.

 

Once the harddisk is encrypted the change could be made.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-02-2017 03:08 AM

HP Recommended

I found the reason by my self.

 

When you configure TPM the first time its not turned on and there are no TPM ownerships.

 

Once the harddisk is encrypted the change could be made.

Was this reply helpful? Yes No
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