Cracked glass

[mikna1]

My daughter has a diagnal crack on her laptop screen can we replace just the glass?  What parts number would that be? I did not buy any additional warrenty and we have had the laptop over a year.   

Thank you.

[Huffer · Accepted solution]

Here's the Manual:

Manual

For touchscreens, HP does not assign a part number for just the glass and digitizer. In the HP system you must buy the whole 9 yards or nothing. HP Part for whole screen assembly:

HD, (1366×768), UWVA display panel assembly 809832-001

However, entrepeneurs do offer just the glass and digitizer as a replacement part. 

http://www.ebay.com/itm/13-3-HP-Pavilion-x360-P-N-809832-001-Front-Touch-Screen-Digitizer-Outer-Glas...

The Manual also shows no procedure to replace just the glass and digitizer. Are you absolutely sure the underlying LED isn't also cracked? Replacing just the glass requires some skills that normal laptop repair work does not involve like keeping out air bubbles. If you have ever replaced a cell phone screen you have the picture and, in fact, you can buy the digitizer and glass and take it to a cell phone repair shop and they can do the labor maybe better and cheaper than a computer repair shop. 

If it needs the whole 9 yards, screen and all, those cost about $100 more than just the glass but also available on eBay. 

Post back with any more questions. 

If this is "the Answer" please click "Accept as SOlution" to help others find it. 

[mikna1]

Thank you for the info and links.  I didn't think the lcd screen was cracked because there were no black spots, the curser does twitch and occassionally close out the screen, which is why we were going to fix it.  We will compare the cost of fixing it, to trying to find a good laptop deal. 

[Huffer]

Replacing the whole assembly is a much more doable DIY project. The cost of the whole screen assembly is likely to be just about the same as Glass + digitizer part plus labor. I have replaced dozens of laptop screens but would not try to do a glass and digitizer replacement, I would take it to a technician who does those all the time. At about $250 it is still much cheaper than a replacement like-kind laptop.