• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎03-08-2017 11:37 PM

HP Recommended
Product: HP Pavilion g4-1024tx
Operating System: Microsoft Windows 7 (64-bit)

I got "HP Pavilion g4-1024tx" and just reinstall win 7 from blank. And accidentialy wipe out backup driver partition and want download drivers. but the website cant give drivers its says "We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again."

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-12-2017 04:44 AM

HP Recommended

1 - nope. i use other computer using win 8.1

 

2 - im edy check it and im not stupid like that.

 

3 - http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g4-1000-notebook-pc-series/5046252/model...

 

give me same " We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again. 

 

btw no need help anymore. its fuc^&* useless now. edy change the machine.

thanks for help.

 

**) as note why the F^&# just only windows 7 in the option?  realy annoying.

View solution in original post

Was this reply helpful? Yes No
7 REPLIES 7

‎03-08-2017 11:46 PM

HP Recommended

Must have been a temporary glitch. It is working for me now:

http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g4-1000-notebook-pc-series/5046252/model...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎03-09-2017 01:38 AM - edited ‎03-09-2017 01:54 AM

HP Recommended

still same erorr to me. any solution? im from indonesian using indie home 100mbps as inet connection. Using google chrome Versi 56.0.2924.87

 

Update : using firefox still have same problem

Was this reply helpful? Yes No

‎03-09-2017 01:57 AM

HP Recommended

Strange. I just checked again and still works for me. I am also using Chrome browser. Can you try with Internet Explorer?

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎03-09-2017 06:04 AM - edited ‎03-09-2017 06:07 AM

HP Recommended

nope. internet explorer fail. did hp website need java ? or any add on?

 

or maybe can someone give me raw link to download drivers. especialy for LAN drivers i wana try use "identify now" feature.

Was this reply helpful? Yes No

‎03-09-2017 03:54 PM

HP Recommended

NO RESPONSE AT ALL FROM "HP STAFF"

WELL PLAYED SUPPORT "HP"

Was this reply helpful? Yes No

‎03-09-2017 05:55 PM - edited ‎03-09-2017 05:59 PM

HP Recommended

 

1-Are you using the machine needing drivers to browse the driver site- or another with perhaps different OS?

2-If you are using another machine are you checking to be sure Windows 7 is selected as Operating Sysetm?

3-are you using this link? 

http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g4-1000-notebook-pc-series/5046252/model...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎03-12-2017 04:44 AM

HP Recommended

1 - nope. i use other computer using win 8.1

 

2 - im edy check it and im not stupid like that.

 

3 - http://support.hp.com/us-en/drivers/selfservice/hp-pavilion-g4-1000-notebook-pc-series/5046252/model...

 

give me same " We were unable to retrieve the list of drivers for your product.  Please select the desired operating system and select “Update” to try again. 

 

btw no need help anymore. its fuc^&* useless now. edy change the machine.

thanks for help.

 

**) as note why the F^&# just only windows 7 in the option?  realy annoying.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.