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09-22-2016 03:23 AM
ACPI\SMCF010 ACPI\HPQ0004 ACPI\HPQ0006 are the only 3 unknown drivers on my HP Compaq 6910p that's showing up on my device manager! Please help me get them asap!
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Accepted Solutions
09-22-2016 03:44 AM
ACPI\SMCF010 & ACPI\HPQ0004: HP 3D DriveGuard
http://whp-aus2.cold.extweb.hp.com/pub/softpaq/sp45001-45500/sp45248.exe
ACPI\HPQ0006: HP Quick Launch Buttons
http://whp-aus2.cold.extweb.hp.com/pub/softpaq/sp49001-49500/sp49104.exe
Regards,
Vidya
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09-22-2016 03:38 AM
Hello
Make sure you have intenert connection to your unit.
Go to the device manager and right click on the SMCF010 device needing drivers.
Click on the driver tab. Click on update driver.
Select the automatic update method and Windows Update should find the infrared driver, download, and install it.
You also have a graphics driver issue...
Do this to install the graphics...
Download and run the following driver. You will most likely get an unsupported operating system error.
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/swdDetails/?sp4ts.oid=447347&spf...
Close out of any error windows.
Go to the device manager. Click to expand the Display Adapters category. Click on the Standard VGA Adapter.
Click on the driver tab. Click on Update Driver. Select the Browse my computer for driver software, and browse to the driver folder that was created when you ran the file.
That file will be located in C:\SWSetup\sp34749.
Make sure the Include Subfolders box is checked and the driver should install that way.
After you reboot, you should have decent graphics but no Aero as the Intel graphics adapter in that model is not fully windows 7 capable.
"I work for HP."
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****Please mark Accept As Solution if it solves your problem****
Regards
Manjunath
09-22-2016 03:44 AM
ACPI\SMCF010 & ACPI\HPQ0004: HP 3D DriveGuard
http://whp-aus2.cold.extweb.hp.com/pub/softpaq/sp45001-45500/sp45248.exe
ACPI\HPQ0006: HP Quick Launch Buttons
http://whp-aus2.cold.extweb.hp.com/pub/softpaq/sp49001-49500/sp49104.exe
Regards,
Vidya
Make it easier for other people to find solutions, by marking my answer “Accept as Solution” if it solves your problem.
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09-22-2016 05:32 AM
Description:
The computer reboots automatically with out completing POST. After each restart, the power LED is white and the computer emits two long and two short beeps and then restarts. This continues indefinitely.
The issue occurs after a change to the secure boot configuration. After such a change, the computer prompts the user to enter an authorization code to confirm the configuration change. But, if the computer has an add-in graphics card, the screen remains blank (because the add-in card is not in the secure boot database)the user cannot see the prompt and, therefore, cannot enter the authorization code so the computer reboots and prompts for the authorization code again.
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