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‎12-27-2023 05:43 AM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 15-ed1000 (169W3AV)
Operating System: Microsoft Windows 11

The Hinge and Screen on my laptop are popping out - I'm afraid to open it anymore.  I want to fix it and see I can buy an extended warranty for it.  Does anyone know if the extended warranty will cover this?  I don't have time to sit on the phone and wait...  Thanks in advance!!

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2 REPLIES 2

‎12-27-2023 08:16 AM - edited ‎12-27-2023 08:17 AM

HP Recommended

Attempting to purchase a warranty for something that you know is not working is a dubious thing to do.

 

Just putting that out there.

 

I am surprised that someone would ask that in a public forum.

 

I hope that you understand that this is on the internet and anyone can read your question.

 

I suggest that  you just fix it.

 


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎12-27-2023 09:21 AM

HP Recommended

I know it is dubious which is why i didn't immediately buy one - I just want to fix my laptop and the first thing HP does is try to sell you a warranty.  So was curious if anyone had tried to fix this through an extended warranty purchased after the initial warranty expired. 

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