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HP Recommended
Envy 4-1152er, PN: COU74EA#ACB
Microsoft Windows 8.1 (64-bit)

Hello.

 

Please advice, is it possible to replace exisitng HDD Hitachi HTS545050A7E380 to, lets say, SSD Kingston SSDNow V300 240GB 2.5" SATAIII MLC (SV300S37A/240G) or another same drive?

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Yes.  

 

Clone the hard disk to the SSD before removing the hard disk.

 

See the FRU Remove\replace videos at the following URL.  See the hard disk drive video.

http://h20574.www2.hp.com/results.htm?SID=5260474&MEID=FE534139-E31B-4F69-99CE-1AD197568214 



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

5 REPLIES 5
HP Recommended

Yes.  

 

Clone the hard disk to the SSD before removing the hard disk.

 

See the FRU Remove\replace videos at the following URL.  See the hard disk drive video.

http://h20574.www2.hp.com/results.htm?SID=5260474&MEID=FE534139-E31B-4F69-99CE-1AD197568214 



I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



HP Recommended

Hello, i have the same quastion as topic starter, but the link that you provide http://h20574.www2.hp.com/results.htm?SID=5260474&MEID=FE534139-E31B-4F69-99CE-1AD197568214  are not working now, can you update it ?

HP Recommended

Hi @alexisx,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are looking to replace the Hard drive with an SSD on your HP notebook. Don't worry I'll be really glad to help you with this,

 

To provide you with an accurate steps, I'll need a few more details:

Could you provide me with the Product number and the Operating system installed on the PC? (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...) http://hp.care/2bygf7l

Have you checked the Maintenance and Service guide for your PC?

 

If your product is HP ENVY Ultrabook 4-1152er - Please go throug the Maintenance and Service guide for your PC, here you can go here and you have the list of tested and compatible Hard drive and SSD for your PC.

You can also go through the steps to replace the Hard drive.

 

I hope this helps. Let me know if you need any further assistance. I'll be more than happy to help.

 

Keep me posted,

If the information I've provided was helpful,

give us some reinforcement by clicking the solution and kudos buttons,

that'll help us and others see that we've got the answers!

Good Luck.

Jeet_Singh
I am an HP Employee

HP Recommended

Hi, @Jeet_singh

 

Thanks for ur reply. my notebook info is:

 

Model: 4-1152er

 

Product: C0U74EA#ACB

windows 8.1 64 bit

 

i find this manual http://h10032.www1.hp.com/ctg/Manual/c03282135

 

As i understand i need new SSD mSATA,  like example - Samsung 850 EVO mSATA MZ-M5E250BW i understand how to replase it, but before i need make backup files and than make copy of  recovery disc from old  HDD to new SSD and than setup new windows from recovery tool .

 

HP Recommended

Hi @alexisx,

 

Thank you for replying,

I appreciate your time and efforts,

 

After reviewing your post, here is the list of hard drive and SSD which are tested and compatible with your PC. I'm afraid Samsung 850 EVO mSATA MZ-M5E250BW  will not be compatible with your HP notebook.

 

Description Spare part number

320-GB 7200RPM SATA 7mm 634862–005

320-GB 5400RPM SATA 7mm 645193–005

500-GB 5400RPM SATA 7mm 683802–005

32-GB mSATA solid-state drive (SSD) 687100–001

 

If you are able to boot the computer, then you can go ahead and backup all your files. Regarding the recovery media, I'm afraid you may not be able to create one, as you are suppose to do it as soon as you purchase the computer which is well within 90 days.

If you haven't created a recovery media, then the only other way to install Windows would be to order the recovery media for your laptop and using the recovery media you can install Windows. You can check if the recovery media is available online on www.hp.com/drivers by entering the exact model no. of your laptop. To find the exact model no. click here: http://hp.care/2bygf7l

 

HP PCs - Obtaining HP Recovery Discs or an HP USB Recovery Drive

 

Otherwise, you could also reach HP phone support to order the recovery media. If your product is out of warranty, please choose paid options to get the tech support number.

 

HP Technical Support can be reached by clicking on the following link: http://h22207.www2.hp.com/us-en/?openCLC=true

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get the phone number.' A case number and phone number will now populate for you.

 

If you have any troubles, let me know and I will do my best to help!

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

 

If you wish to show appreciation for my efforts, mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

 

Regards,

Jeet_Singh
I am an HP Employee

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