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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Faulty Charger Port Replacement

Create an account on the HP Community to personalize your profile and ask a question
02-16-2017 08:34 AM
I have a HP Pavilion 15 Notebook, the charger/power port on the laptop is faulty, the charger does not fit securely and slides out.
I wanted to purchase a new charger/power port but do not know which one and where from. I searched HP Part Surfer but no parts are listed.
I would be grateful if you can tell me what charger/power port is required and if possible a link where i can purchase it from please.
Product name:HP Pavilion 15 Notebook PC
Product number:E6B37EA#ABU
Solved! Go to Solution.
Accepted Solutions
02-16-2017 09:03 AM
Go through Page 92, 93: http://h10032.www1.hp.com/ctg/Manual/c03939658
Power connector cable: 719859-001
https://www.amazon.com/HP-719859-001-Sparepart-CBI_DC-Connector/dp/B00FYLL6IU
http://www.ebay.co.uk/itm/322016846894?_mwBanner=1
$62: HP part store
https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=B986F25C18004EDDA766B30DA2F760AE&SearchIn=P...
FRU remove replace: https://h20574.www2.hp.com/results.htm?SID=5355006&MEID=0DBA9129-0985-46F5-972C-D523ADF00EB9
Regards
Visruth
02-16-2017 09:03 AM
Go through Page 92, 93: http://h10032.www1.hp.com/ctg/Manual/c03939658
Power connector cable: 719859-001
https://www.amazon.com/HP-719859-001-Sparepart-CBI_DC-Connector/dp/B00FYLL6IU
http://www.ebay.co.uk/itm/322016846894?_mwBanner=1
$62: HP part store
https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=B986F25C18004EDDA766B30DA2F760AE&SearchIn=P...
FRU remove replace: https://h20574.www2.hp.com/results.htm?SID=5355006&MEID=0DBA9129-0985-46F5-972C-D523ADF00EB9
Regards
Visruth
02-16-2017 09:13 AM
If you're within warranty, HP would identify the fault and repair it free.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Warranty: http://support.hp.com/us-en/checkwarranty