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‎05-06-2016 03:13 PM

HP Recommended
Product: Probook 450 G1 Notebook PC
Operating System: Microsoft Windows 8.1 (64-bit)

Need someone to tell me whats wrong when this failure in long DST hard disk check appear,please.
0GLMB79-81H83C-QFPH61-619R03
My device is Probook 450 G1 Nootbook PC.
Need to know the answer this as fast  as possible ,please.
If it needs replacement please make sure if there is any other solution that are not replacment (Low on money 😄 :smileyembarrassed: )
Thanks :).

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-06-2016 03:43 PM

HP Recommended

Hi,

Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and need to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.

In the US:

    http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

  http://welcome.hp.com/country/w1/en/contact_us.html
    
Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎05-06-2016 03:43 PM

HP Recommended

Hi,

Sadly to say: Most of the time the 24 char failure id indicates the HDD is failing and need to be replaced. Is it still under warranry ? If Yes, please call HP for a replacement.

In the US:

    http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

or HP technical support: 800-474-6836. If you live outside the US/Canada Region please click the link below to get the support number for your region.

  http://welcome.hp.com/country/w1/en/contact_us.html
    
Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎05-06-2016 06:22 PM

HP Recommended

Thanks

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