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‎12-31-2016 01:06 PM

HP Recommended
Product: HP Pavilion Notebook 15-ab292n
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

My Notebook's HDD was running 100 active. So proceed with running HP System Extensive Test which resulted to Hard Drive Short DST Failure. Failure ID: GLMPX9-84J8BE-MFPWLK-60SU03.

 

Any ideas on what might causing the issue? Should I replace the HDD?

 

PS. My Notebook is under warranty in case that HDD needs to be replaced.

 

Thanks,

 

Theo

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-31-2016 01:08 PM

HP Recommended

That is the case. Hard drive must be replaced. Start a Support Case to get HP involved in the process to replace your hard drive. Back up if you still can as HP will not make any effort to preserve your data. 

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2 REPLIES 2

‎12-31-2016 01:08 PM

HP Recommended

That is the case. Hard drive must be replaced. Start a Support Case to get HP involved in the process to replace your hard drive. Back up if you still can as HP will not make any effort to preserve your data. 

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‎12-31-2016 01:17 PM

HP Recommended

Many  Thanks. I will contact HP through HP Support assistant

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