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05-06-2017 06:14 PM
After a clean install of windows 7 64 bit, laptop will not load any drivers downloaded from hp?
Base sytem device
BCM20702A0
Network controller
Universal serial bus controller
2 unknown devices- Finger print reader.
Network adapter and wireless adapter drivers are loaded but cannot access
network via either network source ?
I also tried an external usb wirless device, loaded drivers, but network is still not accessable although it shows
up in available networks?
Help?
Solved! Go to Solution.
Accepted Solutions
05-06-2017 06:22 PM
Hi:
You need these drivers for the following devices...
Base sytem device
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe
BCM20702A0
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe
Network controller:
This package contains Broadcom Wireless LAN driver and is required to enable the integrated Broadcom Wireless LAN adapter in supported notebook models running a supported operating system. This package also contains the Broadcom Wireless Utility application and IHV Extensions that add support for Cisco Compatible Extensions.
http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66445.exe
Universal serial bus controller
This package contains the Intel USB 3.0 driver for supported notebook models running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66487.exe
05-06-2017 06:22 PM
Hi:
You need these drivers for the following devices...
Base sytem device
The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe
BCM20702A0
This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.
http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe
Network controller:
This package contains Broadcom Wireless LAN driver and is required to enable the integrated Broadcom Wireless LAN adapter in supported notebook models running a supported operating system. This package also contains the Broadcom Wireless Utility application and IHV Extensions that add support for Cisco Compatible Extensions.
http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66445.exe
Universal serial bus controller
This package contains the Intel USB 3.0 driver for supported notebook models running a supported operating system.
http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66487.exe