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HP Recommended
elitebook 8470p
Microsoft Windows 7 (64-bit)

After a clean install of windows 7 64 bit, laptop will not load any drivers downloaded from hp?

Base sytem device

BCM20702A0

Network controller

Universal serial bus controller

2 unknown devices- Finger print reader.

Network adapter and wireless adapter drivers are loaded but cannot access

network via either network source ?

I also tried an external usb wirless device, loaded drivers, but network is still not accessable although it shows

up in available networks?

Help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You need these drivers for the following devices...

 

Base sytem device

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

BCM20702A0

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe

 

Network controller:

 

This package contains Broadcom Wireless LAN driver and is required to enable the integrated Broadcom Wireless LAN adapter in supported notebook models running a supported operating system. This package also contains the Broadcom Wireless Utility application and IHV Extensions that add support for Cisco Compatible Extensions. 

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66445.exe

 

Universal serial bus controller

 

This package contains the Intel USB 3.0 driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66487.exe

 

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

You need these drivers for the following devices...

 

Base sytem device

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp63501-64000/sp63637.exe

 

BCM20702A0

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe

 

Network controller:

 

This package contains Broadcom Wireless LAN driver and is required to enable the integrated Broadcom Wireless LAN adapter in supported notebook models running a supported operating system. This package also contains the Broadcom Wireless Utility application and IHV Extensions that add support for Cisco Compatible Extensions. 

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66445.exe

 

Universal serial bus controller

 

This package contains the Intel USB 3.0 driver for supported notebook models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66487.exe

 

HP Recommended
Paul
Thanks so much
HP Recommended

You're very welcome.

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