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‎04-01-2024 12:25 PM

HP Recommended
Product: ELITEBOOK 1040 G4
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I have a problem with the function keys on an HP Elitebook 1040 G4, for 1 week (maybe after a Windows update) the function keys are inoperative and so are the keyboard shortcuts.

all my drivers and bios are up to date.

On the keyboard driver there is :

-HMI keyboard device

-Standard 101/102-Key or Microsoft Natural Keyboard for HP Hotkey Support

Does anyone have a solution?

Category:
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2 REPLIES 2

‎05-13-2024 07:10 AM

HP Recommended

Help!
I've completely reinstalled Windows but I still have the same keyboard problem! Even after HP updates, is it possible that the latest driver, dated January 15, 2024, doesn't work on my model?

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‎05-30-2024 12:50 PM

HP Recommended

I still can't find a solution to my problem 😭 it seems to be related to an HP Hotkey UWP service but I can't fix it

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