-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
1 ACCEPTED SOLUTION
Accepted Solutions
HP Recommended
See p. 47 of the Manual here:
Your laptop has an mSATA slot for the older form factor mSSD but that device can only be used in conjunction with a mechanical hard drive as an Intel Rapid Storage acceleration cache. It is not bootable unless it is the only hard drive in the computer. Even then, the speed of the mSATA of this type is no faster than a SATA 2.5 inch SSD and the latter are cheaper and easier to find in useable sizes. So, your best option is to replace the 5400 rpm mechanical drive with a 2.5 inch SATA-III SSD and my suggestion is always the Samsung 850 Evo.
If this is "the Answer" please click "Accept as Solution" to help others find it.
HP Recommended
See p. 47 of the Manual here:
Your laptop has an mSATA slot for the older form factor mSSD but that device can only be used in conjunction with a mechanical hard drive as an Intel Rapid Storage acceleration cache. It is not bootable unless it is the only hard drive in the computer. Even then, the speed of the mSATA of this type is no faster than a SATA 2.5 inch SSD and the latter are cheaper and easier to find in useable sizes. So, your best option is to replace the 5400 rpm mechanical drive with a 2.5 inch SATA-III SSD and my suggestion is always the Samsung 850 Evo.
If this is "the Answer" please click "Accept as Solution" to help others find it.
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community