HP ENVY 17-R102NL dual layer dvd burner

[BirbaBarby]

Hi,

I'd like to know what kind of burner is installed into HP ENVY 17-R102NL Notebook ?

Which is Burner model number ?

Is it a Dual Layer DVD Burner RW-/+ or not ? or other type ?

Thanks

[Huffer · Accepted solution]

From the Manual:

Optical drive Fixed, serial SATA, 9.5-mm tray load DVD+/-RW Double-Layer SuperMulti  Supports zero power optical drive Supports M-disc

Optical Drive DVD+/-RW Double-Layer SuperMulti 813784-001

So yes, it will read and burn dual layer media. 

If this is "the Answer" please click "Accept as Solution" to help others find it. 

[BirbaBarby]

Hello and thanks for your Help.

I have bought this notebook and i have other 2 question:

1 backlit keyboard :  the backlit keyboard seems that there is no even if indicated in the technical specifications

2 microfone: The microphone does not work; I had never tried the microphone.

I tested it with Skype (OS windows 10)

I updated the drivers.

Nothing

Could you please help my?

Thanks a lot in advance again

[BirbaBarby]

[BirbaBarby]

Hello,this is my set up screen

[Huffer]

My Italian is pretty poor but that particular microphone with the red mark is the plug-in microphone jack and it is not going to be activated unless you actually plug in a microphone. The one with the green mark is the webcam microphone and it appears that one is working. You have to be sure that Skype or whatever program needs a microphone is actually trying to use the webcam microphone. Your screenshots are exactly like mine on the laptop on which I am typing this, but my microphone works and mine is in English. 

Realtek HD is known to give issues in Windows 10. Check these links:

http://forum.tabletpcreview.com/threads/solution-for-realtek-high-definition-audio-not-working-after...

https://community.skype.com/t5/Windows-desktop-client/Help-Windows-10-Microphone-not-working/td-p/40...

[BirbaBarby]

Dear Huffer,

I'm checking on the basis of the indications you have given me , so kindly.

I wanted to tell you that I had created another post with the same object, if you want to respond in the same way in the other, I let you know as soon as I checked .

Thanks so much!!!

[BirbaBarby]

Hi,

or you could use the other Post for question concerning backlit keyboard.

Thanks

[BirbaBarby]

Hello,

excuse me for delay about feedback.

I have tryed to update drivers concerning:

- Microphone Group

- Stereo Mix

But they seem to be already updated.

For above procedure I have used "Create Automatically Driver Update" but after Skype test, nothing happened.