HP ENVY 17-j011sg No battery spare parts founded

[Lake99]

Hello,

I'm very angry because i need to chnage the battery (warranty expited in january 2016 )and in all the 1000 links of HP i do not find the number. HP could do that more complicated but there is no way.

At the end in the spare parts site https://parts.hp.com/  there is no the Battery number to buy. I need to buy the keyboard too, because the there is missing the B on it... and i do not find my product number.

Could any one look wich is the spareparts numbers to buy:

Keyboard and batery:

Modellnr.: E8P11EA
Seriennr.: [Personal Information Removed]
HP ENVY 17-j011sg Notebook PC

At the end I have a very poor image of this structure (if i need to buy other laptop, you can be sure i will not buy HP).

Thank you

(if some one can tell HP that is really not easy for the user, it could be nice)

[GBL84 · Accepted solution]

Spare part number

710417-001

Description :

6-cell, 62WHr 32.8AH Li-ion battery

Please select 3 Illustrated parts catalog under the table of contents.

http://h10032.www1.hp.com/ctg/Manual/c03922401

Hope this helps, for any further queries reply to the post and feel free to join us again

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Thank You,

GBL84

I am not an HP Employee