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HP Recommended
HP ENVY dv7-7360eb
Microsoft Windows 10 (64-bit)

I have 12GB RAM in my laptop and my question is:

is it possible to upgrade this laptop to 32GB RAM?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Dear Customer,

 

The unit can support upto 16 GB

 

Memory
Two customer-accessible/upgradable memory module slots


DDR3-1600-MHz dual channel support


Supports up to 16384-MB(16 GB) system RAM


Supports the following system RAM configurations:

16384-MB (8192-MB×2; not supported on computer models equipped with a 32-bit operating system)

12288-MB (8192-MB×1+ 4096-MB×1; not supported on computer models equipped with a 32-bit operating system)

8192-MB (8192-MB×1 or 4096-MB×2; not supported on computer models equipped with a 32-bit operating system)

6144-MB (4096-MB×1 + 2048-MB×1; not supported on computer models equipped with a 32-bit operating system)

4096-MB (4096-MB×1 or 2048-MB×2)

2048-MB (2048-MB×1)

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

Dear Customer,

 

The unit can support upto 16 GB

 

Memory
Two customer-accessible/upgradable memory module slots


DDR3-1600-MHz dual channel support


Supports up to 16384-MB(16 GB) system RAM


Supports the following system RAM configurations:

16384-MB (8192-MB×2; not supported on computer models equipped with a 32-bit operating system)

12288-MB (8192-MB×1+ 4096-MB×1; not supported on computer models equipped with a 32-bit operating system)

8192-MB (8192-MB×1 or 4096-MB×2; not supported on computer models equipped with a 32-bit operating system)

6144-MB (4096-MB×1 + 2048-MB×1; not supported on computer models equipped with a 32-bit operating system)

4096-MB (4096-MB×1 or 2048-MB×2)

2048-MB (2048-MB×1)

 

 

 

Hope this helps, for any further queries reply to the post and feel free to join us again

 

 **Click the White Thumbs Up Button on the right to say Thanks**

Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

 

Thank You,

GBL84

I am not an HP Employee

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