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- HP Community
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- HP ENVY dv7-7360eb RAM Upgade

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11-18-2016 08:35 AM
I have 12GB RAM in my laptop and my question is:
is it possible to upgrade this laptop to 32GB RAM?
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Accepted Solutions
11-18-2016 08:52 AM - edited 11-18-2016 08:53 AM
Dear Customer,
The unit can support upto 16 GB
Memory
Two customer-accessible/upgradable memory module slots
DDR3-1600-MHz dual channel support
Supports up to 16384-MB(16 GB) system RAM
Supports the following system RAM configurations:
●
16384-MB (8192-MB×2; not supported on computer models equipped with a 32-bit operating system)
●
12288-MB (8192-MB×1+ 4096-MB×1; not supported on computer models equipped with a 32-bit operating system)
●
8192-MB (8192-MB×1 or 4096-MB×2; not supported on computer models equipped with a 32-bit operating system)
●
6144-MB (4096-MB×1 + 2048-MB×1; not supported on computer models equipped with a 32-bit operating system)
●
4096-MB (4096-MB×1 or 2048-MB×2)
●
2048-MB (2048-MB×1)
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee
11-18-2016 08:52 AM - edited 11-18-2016 08:53 AM
Dear Customer,
The unit can support upto 16 GB
Memory
Two customer-accessible/upgradable memory module slots
DDR3-1600-MHz dual channel support
Supports up to 16384-MB(16 GB) system RAM
Supports the following system RAM configurations:
●
16384-MB (8192-MB×2; not supported on computer models equipped with a 32-bit operating system)
●
12288-MB (8192-MB×1+ 4096-MB×1; not supported on computer models equipped with a 32-bit operating system)
●
8192-MB (8192-MB×1 or 4096-MB×2; not supported on computer models equipped with a 32-bit operating system)
●
6144-MB (4096-MB×1 + 2048-MB×1; not supported on computer models equipped with a 32-bit operating system)
●
4096-MB (4096-MB×1 or 2048-MB×2)
●
2048-MB (2048-MB×1)
Hope this helps, for any further queries reply to the post and feel free to join us again
**Click the White Thumbs Up Button on the right to say Thanks**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
Thank You,
GBL84
I am not an HP Employee