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‎03-31-2017 04:53 AM

HP Recommended
Product: 15t-3200
Operating System: Microsoft Windows 10 (64-bit)

I have a HP Envy 15 Model 15t-3200. Product Number is A6U31AV.

My problem here is that my laptop would not powerup.

When I press the power button it does two things.

1) The infrared light beside the LED screen would blink once. 2) The small light beside the power input would blink 3 times.

This laptop have a intergrated battery. I tried removing it and power it up and the 2 situation I just indicated did not happen.

 

I was reading the forum about holding the power button for 30 seconds, etc. They all seem to not work.

I am curious if all I need is to get a new battery to get it running again?

 

I did have some battery issues before my laptop completely fail to be turned on. I have 1) Update issues with Window 10 Updates. 2) Battery not able to charge.

 

Any solution to my situation?

 

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-31-2017 08:05 AM

HP Recommended

It is also possible the power supply is bad. If by removing the battery nothing happens, no lights when you push the power button then you were only getting the last little bits of electricity out of the battery and nothing from the AC adapter. 

View solution in original post

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3 REPLIES 3

‎03-31-2017 08:05 AM

HP Recommended

It is also possible the power supply is bad. If by removing the battery nothing happens, no lights when you push the power button then you were only getting the last little bits of electricity out of the battery and nothing from the AC adapter. 

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‎03-31-2017 03:12 PM

HP Recommended

Thank you. Worked perfectly. Was only the AC adaptor that needs replacing.

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‎03-31-2017 03:15 PM

HP Recommended

Glad to have helped. 

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