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‎09-24-2014 02:06 PM

HP Recommended

Hello,

The fan on the side of my HP Envy Notebook right near the power button randomly started making rattling sounds. It basically sounds like there is a loose piece that is stuck inside the fan and when the laptop is shifted forward or backwards, it makes this awful crunchy, rattling noise and even spits out some dust as well. The reason I'm soo surprised is because I've never dropped or damaged my laptop and I keep it in very good condition. Basically I started using it and out of the blue it started making that noise. Even if you don't shift the position of the laptop, it will still periodically make this noise. If anybody could help I would seriously appreciate it.

3 REPLIES 3

‎09-25-2014 03:22 PM - last edited on ‎03-08-2017 02:43 PM by HP Administrator

HP Recommended

Hello @Gmech314,

 

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.

 

I have read your post on how you heard a grinding noise coming from your computer's cooling fan, and I would be happy to assist you in this matter!

 

To correct the sound coming from the fan, I recommend following this document on Reducing Fan Noise. This should help with the grinding noise coming from your computer.

 

If the issue persists, please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.

 

http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

I hope this helps!

Regards Smiley Happy 

MechPilot
I work on behalf of HP



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Tags (1)

‎12-10-2015 09:01 PM

HP Recommended

Hi I have a similar problem, but tried to see the site you mentioned to get this fixed,, but the page doesnt seem to exist. Please help. 

‎12-18-2016 08:31 PM

HP Recommended
The problem with that notebook is that HP uses garbage fans in them and they start to rattle in less than a year and eventually fail. If you wait until it fails then the computer will overheat and you'll be needing a new motherboard. This has been happening in HP laptops for years now. Why do you think they are so cheap? The solution is to find a new fan on a site like ebay and replace the fan. I love how these wannabe HP techs tell you to uninstall software etc when it's an obvious hardware problem.
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