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- Re: HP FHA-3510 mouse trouble

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06-27-2011 11:54 AM
Hello,
I have been using this mouse model(In thread title) for about 2 months and it's been working perfectly until today, the mouse can be turned on and all, the usb can be plugged into the pc and is detectable, even in device manager BUT my mouse makes no actions: I cannot click, right click, move the mouse and so on.
Any idea why?
I can provide more details if needed.
Thanks in advance!
11-17-2012 01:36 AM
Could be you just need to resync mouse to pc. Same symptoms and that fixed it but ...
How to resync ?
HP Mouse Suite reponds to the keyboard to some extent but you cant get to the
setup section without a functioning mouse (?!)
I had another mouse and a spare usb socket so not too much problem but surely ...
05-31-2013 11:23 AM
This means that the transmitter and the receiver (the mouse itself) have ceased to communicate on a different frequency (mouse works in the 2.4GHz band, which intersects with wireless networks, microwaves), so you need to bring the mouse directly to the connector USB (where you sticking transmitter) and hold it until stops blinking blue scroll wheel