• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
HP G72 250US
Microsoft Windows 10 (64-bit)

Can i use 6GB in my G72? 4Gb+2GB respectively?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @Kashiffc154,

 

Thank you for posting at HP Forums. I have read your post and wanted to help.

 

I understand that you want to use 6GB in your G72 as 4Gb + 2GB.

 

I found below in the G72 Maintenance and Service Guide:

 

Capture.PNG

 

It said it support up to 8GB. However in the configurations, it does not show the 4098 MB memory.

 

You may confirm it with HP phone support. Please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region.

 

Let me know if you need further assistance.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:

 

Regards,

 

 

 

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!

View solution in original post

1 REPLY 1
HP Recommended

Hi @Kashiffc154,

 

Thank you for posting at HP Forums. I have read your post and wanted to help.

 

I understand that you want to use 6GB in your G72 as 4Gb + 2GB.

 

I found below in the G72 Maintenance and Service Guide:

 

Capture.PNG

 

It said it support up to 8GB. However in the configurations, it does not show the 4098 MB memory.

 

You may confirm it with HP phone support. Please use the following link http://www.hp.com/contacthp to create a case for your issue, and contact HP. If you live outside the US/Canada, please click the link http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html to get the contact information for your region.

 

Let me know if you need further assistance.

 

If this helps you to reach a solution, please click the "Accept as Solution" button down below in this message. If you wish to say "thanks" for my effort to help, click the "thumbs up" to give me Kudos. :catvery-happy:

 

Regards,

 

 

 

SDJL
I work on behalf of HP


Please click “Accept as Solution ”on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.