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‎08-01-2016 12:40 PM

HP Recommended
Product: HP Pavilion 15-n271ea Notebook
Operating System: Microsoft Windows 10 (64-bit)

Hi,

 

Using a HP Pavilion 15-n271ea Notebook (UK model).

 

I've just done a clean install of Windows 10 (version 1511, OS Build 10586.494) along with all subsequent Windows Updates. I'm currently showing an unknown device in device manager and not sure which driver to install. It shows the location as:

 

Microsoft ACPI-Compliant System

 

code 28.

 

I have found the list of possible drivers, but wondered if you could advise which one of the following I should install:

 

http://support.hp.com/gb-en/drivers/selfservice/HP-Pavilion-15-n200-Notebook-PC-series/6529948/model...

 

Would be very grateful for any assistance you might be able to offer.

 

The hardware ID information is as follows:

 

ACPI\VEN_ASD&DEV_0001

ACPI\ASD0001

*ASD0001

 

Please let me know if there's any further info you require.

 

Many thanks,

 

Lee

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-01-2016 12:50 PM

HP Recommended

Hi,

 

Please try:

 

    http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/acpi-VEN-ASD-amp-DEV-0001-probl...

 

Regards.

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

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2 REPLIES 2

‎08-01-2016 12:50 PM

HP Recommended

Hi,

 

Please try:

 

    http://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/acpi-VEN-ASD-amp-DEV-0001-probl...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎08-01-2016 01:03 PM - edited ‎08-01-2016 01:07 PM

HP Recommended

Hi banhien,

 

I appreciate the swift response. It worked and everything is now fine.

 

Thank you so much :generic:

 

Regards,

 

Lee

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