• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-04-2016 11:56 PM

HP Recommended
Product: HP Pavilion 15 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

so i love this laptop but its running slow and its not performing things i want it to do. now being a man who doesnt like spending money and has knowlage in building desktops i wana know what the specs are for my HP Pavilion 15 Notebook PC

- 15-p247sa (ENERGY STAR)

because iv bben through this website twice now and i cant find what the motherboard is in this thing therfore cant figure out what cpus i can use haha

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-05-2016 12:16 AM

HP Recommended

Hi,

 

On the first few pages, you can see a list of CPU's. In many cases, CPU's are not replaceable means you have to buy new motherboard for new CPU specially for APU processors.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
4 REPLIES 4

‎12-05-2016 12:08 AM

HP Recommended

Hi,

 

Not like desktops, you won't be able to find motherboard specs. You can only find motherboard part number. In many cases, a part number can be used by a handful of models/products. The numbers can vary from 5 to few hundred .

 

Part number for your machine is on a manual called Maintenance and Service Guide   on the following link:

 

          http://support.hp.com/us-en/product/HP-Pavilion-15-Notebook-PC-series/7486459/model/7685355/manuals

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-05-2016 12:11 AM

HP Recommended

so the thing i need will be in the part list will it tell me what i need to know so i can find out what cpus are compatible for my device?

Was this reply helpful? Yes No

‎12-05-2016 12:16 AM

HP Recommended

Hi,

 

On the first few pages, you can see a list of CPU's. In many cases, CPU's are not replaceable means you have to buy new motherboard for new CPU specially for APU processors.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-05-2016 12:19 AM

HP Recommended

well aint that a kick in the teeth haha but thanks for the info 😄

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.