• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎08-19-2013 11:05 PM

HP Recommended


HP Pavilion g7-1310us Notebook PC

Running Windows 7 64-bit

 

I installed a new network card (intel network 6235an.hmwwb centrino WiFi card advanced - N 6235 Dual Band Bluetooth) and restarted the computer and got the message "wireless module not supported"

 

I checked and my BIOS was last updated on 1/24/13 insyde F.66

 

Could I get a list of Dual band N wifi cards that will work and include bluetooth?

1 ACCEPTED SOLUTION

Accepted Solutions

‎08-20-2013 05:33 AM

HP Recommended
@ottomac13 wrote:


HP Pavilion g7-1310us Notebook PC

Running Windows 7 64-bit

 

I installed a new network card (intel network 6235an.hmwwb centrino WiFi card advanced - N 6235 Dual Band Bluetooth) and restarted the computer and got the message "wireless module not supported"

 

I checked and my BIOS was last updated on 1/24/13 insyde F.66

 

Could I get a list of Dual band N wifi cards that will work and include bluetooth?

Hi,

Intel 6230 is listed as compatible but the part number belongs to an Intel Centrino 1030. I would try the 6230 as the laptop is a Sandy Bridge one. Intel 6235 works on Ivy Bridge Dv6 series laptops. 

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

View solution in original post

Was this reply helpful? Yes No
5 REPLIES 5

‎08-20-2013 05:33 AM

HP Recommended
@ottomac13 wrote:


HP Pavilion g7-1310us Notebook PC

Running Windows 7 64-bit

 

I installed a new network card (intel network 6235an.hmwwb centrino WiFi card advanced - N 6235 Dual Band Bluetooth) and restarted the computer and got the message "wireless module not supported"

 

I checked and my BIOS was last updated on 1/24/13 insyde F.66

 

Could I get a list of Dual band N wifi cards that will work and include bluetooth?

Hi,

Intel 6230 is listed as compatible but the part number belongs to an Intel Centrino 1030. I would try the 6230 as the laptop is a Sandy Bridge one. Intel 6235 works on Ivy Bridge Dv6 series laptops. 

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Was this reply helpful? Yes No

‎01-12-2014 10:15 AM

HP Recommended

Found this post after I purchased the 6235. Is there a bios update to fix this. I've looked on both the HP and Intel sites and nowhere is there anything about the Sandy Bridge inoperability.

Was this reply helpful? Yes No

‎01-12-2014 01:30 PM

HP Recommended
@ssglou wrote:

Found this post after I purchased the 6235. Is there a bios update to fix this. I've looked on both the HP and Intel sites and nowhere is there anything about the Sandy Bridge inoperability.

HP Sandy Bridge laptops and lower use something called "whitelist". It's a coded list of compatible hardware in the BIOS that prevents the laptop from booting up with not supported hardware. There is no a bios update, etc but BIOSes on older laptops can be moddified to remove the whitelist completely or just add a wanted device to the list.

Asus ROG STRIX G16 Manjaro Xfce
HP Touchpad provided by HP
HP Microserver Gen8 10TB Debian Server

*Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*
Was this reply helpful? Yes No

‎01-13-2014 09:27 AM

HP Recommended

I checked with a few BIOS Mod websites and found that if you mess with the Whitelist you get another error, so there is no fix other than getting a different card or different computer.

Does anyone know of a Dual Band N card w/ bluetooth that is HP Compatable with the G7-1310us Bios F.66?

 

Was this reply helpful? Yes No

‎04-22-2016 08:18 AM

HP Recommended

Is there a BIOS update for my notebook pc without the whitelist ?

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.