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‎02-13-2017 01:58 AM

HP Recommended
Product: HP ProBook 4340s
Operating System: Microsoft Windows 10 (64-bit)

My ProBook wont turn on when i press the power button. When I plug in power, the LED light for charging in on but nothing happens when i press the power button. 

 

I have tried with a different battery, different charger, but all the same. 

I have removed the battery and memory and pressed the power button for over a minute but it didnt solve the problem. I have not hard any issues with this machine before, so am wondering how can it stop just like that!!! I last used it yesterday and it was all fine.

 

Kindly help.

Thanks

 

 

1 person had the same question
3 REPLIES 3

‎02-13-2017 02:12 AM

HP Recommended
Hi,


No life at all while you press that Power button?

Is it the same when you remove battery and plug in AC power, try powering on?

Kindly do a hard reset and try again with AC power alone:
http://support.hp.com/in-en/document/c01684768


Regards

Visruth
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‎02-13-2017 03:10 AM

HP Recommended

Hi Visruth, Nothing happens at all. I have done the hard reset as in the video but no change. The LED light for the battery is a solid orange as it should be for a working computer. 

 

Can i try removing the cmos battery and put it back?

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‎02-13-2017 03:37 AM

HP Recommended
Hi,


Manual: first one - Page 67
http://h20565.www2.hp.com/portal/site/hpsc/template.PAGE/public/psi/manualsResults/?sp4ts.oid=522948...

You could try that once. But it needs major disassembly to reach RTC battery.

If that doesn't work, board issue is what I would suspect. Get it checked by certified technician.


Regards

Visruth
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