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‎08-13-2015 10:43 PM

HP Recommended

I have about 140 T620s that I need to update via ConfigMgr.

 

I am able to get the BIN file from the downloaded SoftPaq, but when I try to use HPBIOSUPDREC.exe to update the BIOS I get the following error in the HPBIOSUPDREC.log:

 

2015/08/13 20:59:46.810|00000394|Error      |HPBiosUpdate::WmiFlash::QueryFlashROM|WMI method to Query Flash Rom failed, hr = 0x00000000, return Code = 0x3

 

I'm downloading the BIOS from here: http://h20564.www2.hp.com/hpsc/swd/public/detail?sp4ts.oid=5404709&swItemId=vc_149637_1&swEnvOid=408...

 

I can update manually using the 0209_RC.exe file that gets extracted from the SoftPaq, but I'd rather not have to do this manually on 140 Thin Client and any new ones going forward.

 

Anyone seen this or know how to fix? Perhaps an alternate utility to update the BIOS of these thin clients?

2 REPLIES 2

‎10-06-2015 04:39 AM - edited ‎10-06-2015 05:14 AM

HP Recommended

I have the same problem. My update command script...

 

"C:\Program Files\_Packages_REPOSITORY\BIOS\_UTILs\HPBIOSUPDREC.exe" -s -r -p"C:\Program  Files\_Packages_REPOSITORY\BIOS\_UTILs\BIOSPW.bin" -f"C:\Program Files\_Packages_REPOSITORY\BIOS\t620\L40 v02.09\L40_0209.bin"

 

...and full log view...

2015/10/06 12:02:29.378|00000C84|Information|CHPBiosUpdateApp::InitializeProperties|******************************************************************
2015/10/06 12:02:29.378|00000C84|Information|CHPBiosUpdateApp::InitializeProperties|**   Start of HPBIOSUPDREC session, version 1.1.12.1    **
2015/10/06 12:02:29.378|00000C84|Information|CHPBiosUpdateApp::InitializeProperties|******************************************************************
2015/10/06 12:02:29.378|00000C84|Information|CHPBiosUpdateApp::InitializeProperties|Command line: -s -r -p"C:\Program Files\_Packages_REPOSITORY\BIOS\_UTILs\BIOSPW.bin" -f"C:\Program Files\_Packages_REPOSITORY\BIOS\t620\L40 v02.09\L40_0209.bin"
2015/10/06 12:02:29.378|00000C84|Information|CHPBiosUpdateApp::InitializeProperties|DASL PnP ID NOT found
2015/10/06 12:02:29.425|00000C84|Information|HPBiosUpdate::SmbiosInfo::GetSmbiosInfo|Getting SMBIOS information
2015/10/06 12:02:29.425|00000C84|Information|HPBiosUpdate::SmbiosInfo::GetSmbiosInfo|Successfully retrieved SMBIOS settings: BIOS Family = L40, version = 02.08
2015/10/06 12:02:29.425|00000C84|Information|HPBiosUpdate::SmbiosInfo::GetSmbiosInfo|PCID: ' ', AT-p supported: no, portable: no
2015/10/06 12:02:29.456|00000C84|Information|HPBiosUpdate::PrivateWmiInfo::GetPrivateWmiSettings|Successfully retrieved Private WMI settings
2015/10/06 12:02:29.472|00000C84|Information|HPBiosUpdate::PrivateWmiInfo::GetPrivateWmiSettings|m_isEfiUpdateSupported = 1, m_isEspDriveSupported = 0
2015/10/06 12:02:29.472|00000C84|Information|HPBiosUpdate::PrivateWmiInfo::GetPrivateWmiSettings|m_isBiosUpdateSet = 0, m_isUefiToolsRequired = 1
2015/10/06 12:02:30.174|00000C84|Information|HPBiosUpdate::PublicWmiInfo::CheckWmiSettingSetupLogIn|Setup Password is set.
2015/10/06 12:02:32.515|00000C84|Information|HPBiosUpdate::PublicWmiInfo::GetBiosSettingValue|Setting not found: Lock BIOS Version
2015/10/06 12:02:34.045|00000C84|Information|HPBiosUpdate::PublicWmiInfo::GetBiosSettingValue|Setting not found: Update Base Embedded Controller Firmware
2015/10/06 12:02:34.045|00000C84|Information|HPBiosUpdate::PublicWmiInfo::GetPublicWmiSettings|Successfully retrieved Public WMI settings
2015/10/06 12:02:34.045|00000C84|Information|HPBiosUpdate::CabFile::ParseUpdateName|Processing image filename 'C:\Program Files\_Packages_REPOSITORY\BIOS\t620\L40 v02.09\L40_0209.bin'.
2015/10/06 12:02:34.061|00000C84|Information|CHPBiosUpdateApp::InitInstance|Update BIOS Family = L40, version = 02.09
2015/10/06 12:02:34.061|00000C84|Information|CHPBiosUpdateApp::CheckForBitlocker|GetVolProtectionStatus failed (0x80041001)
2015/10/06 12:02:34.092|00000C84|Information|HPBiosUpdate::Partition::FindHp_ToolsPartition|No HP_TOOLS partition found.
2015/10/06 12:02:34.092|00000C84|Warning    |CHPBiosUpdateApp::PrepareEfiFlash|No BIOS recovery partition was found.
2015/10/06 12:02:34.092|00000C84|Information|CHPBiosUpdateApp::PerformSilentFlash|EFI flash is not supported, will attempt WMI flash.
2015/10/06 12:02:34.107|00000C84|Information|HPBiosUpdate::GetPasswordFromFile|Successfully read password from file.
2015/10/06 12:02:34.232|00000C84|Error      |HPBiosUpdate::WmiFlash::QueryFlashROM|WMI method to Query Flash Rom failed, hr = 0x00000000, return Code = 0x3
2015/10/06 12:02:34.232|00000C84|Information|CHPBiosUpdateApp::ExitInstance|HPBIOSUPDREC Return Code = 3010
2015/10/06 12:02:34.232|00000C84|Information|CHPBiosUpdateApp::ExitInstance|******************   End of HPBIOSUPDREC session    ******************
2015/10/06 12:02:34.232|00000C84|Information|CHPBiosUpdateApp::ExitInstance|

 

Every good tip. Thanks David.

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‎04-10-2017 07:38 AM

HP Recommended

I'm getting the same error:

 

HPBIOSUPDREC Return Code = 3010

 

on my HP EliteBook Revolve G2 when upgrading BIOS from 1.02 to 1.36.

 

Can somebody from the HP support help on this?

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