HP pavillion [edited] battery 4%(plugged in not charging)

[karthi07]

KI04 battery It says plugged in not charging it is still 4% for 3months. I tried all the steps told by hp support in previous battery related issues. the battery charging problem occured exactly after the expire of warranty. please give an idea. the hp service person ask about 4000 and week its too much to pay for the battery and too much time for the battery please give solution

[Huffer]

Have you run the battery diagnostic test either in UEFI diagnostics (F2 as you power up) or the HP Support Assistant? Check battery health status and tell us how many cycles are registered on the battery. If you are saying the battery is only a little over a year old, that is too young to die. 

[karthi07]

unknown(93) error

[karthi07]

Battery           09314   14/05/2015

[karthi07]

System Information

Battery          09314 14/05/2015

[Huffer]

The battery was placed in service May 14, 2015 so is not 2 years old but more than 1 year old and it has an error so needs to be replaced. 

[karthi07]

battery is not available on hp store and online shopping sites so where can i get a new one

p.s thank you for the reply

[Huffer]

This is the battery:

(20) Battery (4-cell, 41-Whr, 2.8-Ah Li-ion) 800049-001

Genuine:

https://www.amazon.com/HP-800049-001-Pavilion-800009-241-N2L84AA/dp/B01FLMR8RO/ref=sr_1_4?ie=UTF8&qi...

https://www.amazon.com/HP-KI04-800049-001-Laptop-Battery/dp/B01F6R3NN2/ref=sr_1_9?ie=UTF8&qid=148863...

Compatible:

https://www.amazon.com/EBK-Pavilion-15-ab292nr-HSTNN-LB6S-800049-001/dp/B01957BY80/ref=sr_1_7?ie=UTF...

Post back if you need to find it in another delivery zone.

If this is "the Answer" please click "Accept as Solution" to help others find it. 

[karthi07]

thank you,

But im in india amazon has  this battery it cost 11,000

please give any other suggestion and I'm fraid that compatible battery may affect the notebook.

[Huffer · Accepted solution]

A "genuine" one is obviously going to affect your finances. "Compatible" is your only other choice as 11,000 rupees is about what a genuine one is going to cost in India. Your laptop will be fine. 

http://www.ebay.in/itm/HP-Pavilion-14-15-17-AB000-HSTNN-LB6S-DB6T-LB6R-800049-001-Laptop-Battery-/15...