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HP Recommended
HP ENVY dv7 Notebook PC
Microsoft Windows 10 (64-bit)

Hello,

 

I am looking for a hinge replacement for my HP ENVY (dv7-7255dx) Notebook PC

 

I am changing the part myself and would like to know if you have any reputable places online or in store I may purchase the item from.

 

I saw a representative posted all necceassery information for another patron with the same issue as me, which was so refreshing.

 

Please let me know at your earliest convience.

 

 

Thank You,

 

 

- Monocoa

 

 

PS: If its relevaent, the Laptop came with Windows 8 but the Windows Store upgraded me to Windows 10.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi! @Monocoa, Thanks for stopping by HP forums!

 

I understand that you need a hinge replacement kit for your laptop.

 

Please find the part number for display hinge kit below.

 

Display Hinge Kit (includes left and right hinges and brackets) 681977-001

 

Refer maintenance and service guide for your laptop using this link.

 

You can purchase the part from HP parts store.

 

Or you can buy the part from any HP authorized center. ie(Best Buy, Walmart etc).

 

 

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

 

A4Apollo
I am an HP Employee

View solution in original post

4 REPLIES 4
HP Recommended

Hi! @Monocoa, Thanks for stopping by HP forums!

 

I understand that you need a hinge replacement kit for your laptop.

 

Please find the part number for display hinge kit below.

 

Display Hinge Kit (includes left and right hinges and brackets) 681977-001

 

Refer maintenance and service guide for your laptop using this link.

 

You can purchase the part from HP parts store.

 

Or you can buy the part from any HP authorized center. ie(Best Buy, Walmart etc).

 

 

 

Let me know if this helps!

Have a wonderful day ahead! 🙂

 

A4Apollo
I am an HP Employee

HP Recommended
Hello HP,

I asked around (best buy and Wal-Mart) and they said the item number you listed is a pavilion part. My laptop is an envy (17 inch I believe), so its compatible?

Thanks,
HP Recommended

Hi @Monocoa

 

Thank you for posting back.

 

Yes, it is compatible with your computer. Please refer to the service guide provided in the previous post.

 

Hope this answers your question and you have a good day ahead.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended
Thank you. Super helpful!
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